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Frequenty Asked Questions

Where Is The Bike Fest?

UK Bike Fest Edinburgh 2019 will be held on 12th - 13th October 2019

at:

 

Comic Con Scotland

Royal Highland Centre
Ingliston

Newbridge

Edinburgh

EH28 8NB

Scotland

Tel 0131 335 6220


For sat nav, use the postcode EH28 8NB

 

Arrive By Land, Air, or Sea!

With excellent air links and rail and road network, getting to Edinburgh and the Royal Highland Centre from overseas or within the UK has never been easier!

 

Travel By Car

The Royal Highland Centre (RHC) is located just outside of Edinburgh City Centre, next to Edinburgh Airport and within an easy drive of the M8 and M9 motorways. The Centre is within easy reach of the city centre and sits off Glasgow Road (A8) between Newbridge roundabout and the A8/airport roundabout, one of the main routes to the city. Access to the Royal Highland Centre is from A8/Airport roundabout on to Eastfield Road. From there, signposts provide directions to the venue along Fairview Road onto Ingliston Road.

Travel By Bus

From Edinburgh, Lothian Buses run regular services including the Airlink 100, Skylink 200 & 300, plus services 20 & 63. All buses run regularly and drop-off close to the Royal Highland Centre. Click here for a Lothian Buses timetable or call 0131 555 6363 for further information. 

 

Citylink also operate services with drop-offs on the A8 close to the Royal Highland Centre. For more information, click here.

Travel By Tram

The Tram stop nearest the Royal Highland Centre is Ingliston Park & Ride and is approximately a 20 - 25 minute walk to the RHC. For further information about planning your journey visit the Tram Journey Planner. For information about all types of tram ticket visit the Tickets Page

 

Travel By Train

Edinburgh Gateway Station by Gogar/The Gyle is the nearest train station to the Royal Highland Centre.  Haymarket Station and Waverley Station provide excellent links across the UK.  For more information contact National Rail on 08457 48 49 50 or click here

 

Travel By Plane

The Royal Highland Centre is situated adjacent to Edinburgh Airport. 

Over 180 flights connect Edinburgh to the rest of the UK and Europe each day and the Royal Highland Centre is just a ten-minute walk from the airport travelling along Fairview Road.

 

Is There A Cashpoint At The Venue?

The Royal Bank of Scotland has a permanent ATM facility within the venue, however this is not always available during events so we recommend that you bring plenty of cash on the day, however, many of our traders do accept card.  

Health & Safety

If you require medical assistance whilst at the venue, please inform a member of the stewarding team or any member of venue staff.

 

Where Can I Park?

Parking must be purchased in advance here, we have a limited number of parking places so please book early to avoid disappointment. There is free overflow parking on neighbouring roads. Please be aware that if anyone tries to charge you for parking they are not authorised by or associated with UK Bike Fest, Bowlers Exhibition Centre or Monopoly Events, so please report any suspicious activity of this kind to a staff member. We advise you travel to the Trafford Centre and get a taxi into the venue to avoid parking queues.

 

To book parking please click here.

 

What Are The Opening Hours

For all days, the main event opening and closing times are 9am until 6pm.

 

Is The Venue Disabled Friendly?

We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements. UK Bike Fest customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket. Everybody’s requirements will be different and we want to ensure your enjoyment of the event, therefore, tickets can only be booked by calling our Customer Care team on 0344 8000 410. Customers will receive tickets allowing priority access to Comic Con Scotland, avoiding the queue and giving priority for autographs and photo opportunities, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival. There is Accessible Parking near the venue and dedicated accessible parking spaces are available.

 

Do You Offer Carer Tickets?

Comic Con Scotland will provide a free ticket to carers/personal assistants of fans who are attending that have a medical disability to accompany them in the venue. The person with the disability will need to buy a full price general admission ticket, it is only the carer/personal assistant who is entitled to a free ticket. If the person with the disability is under 16 years of age, a carer ticket will not be granted as all persons under 16 years of age need adult supervision anyhow. In order to receive an additional ticket, the personal assistant needs to be on the carer's register which we will need proof of. Please call our customer services team to book on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm.

 

Photographs & Autographs

 

Do I Need To Buy An Entry Ticket If I Purchase An Autograph Or Photograph?
Yes. Autograph and photographs are an optional extra on top of your general entry ticket.

 

Priority Queue For Prepaid Tickets

People who purchase a ticket in advance will get priority in the autograph and photograph queue. You can pay on the day for an autograph at the guest table but only after 12pm, anyone who has pre-purchased a ticket get access to the guests first and can join the autograph queue anytime from 9am. Prepaid tickets also get priority in the photo shoot queue.
 

When Are The Photo Times?
Photoshoot times can be anytime at all during the opening hours of the event. The schedule is released around two weeks prior to the show and will be emailed to all customers who have purchased a ticket. Before making final travel plans please wait for the final schedule to be published.

 

Who Can Be In The Photo?

There is a maximum of 4 people per photograph taken, everyone in the photograph MUST have purchased a ticket unless they are under the age of 10. Under 10-year-olds are free.

 

When Are Autograph Times?
Our special guests will be signing all day from 9.30am until 6pm if they are not in a live panel on stage or taking a break. Sometimes guests will arrive late or early due to travel requirements so please be aware of this when making your plans as we cannot guarantee they will be available all day.

 

What Can I Have Autographed?

You can have photos taken during photo ops signed at the tables, you can also choose from a selection of photographs on the guest's tables to be signed. Most guests will sign personal items such as comics, toys, DVDs, etc but this is at their own discretion.

 

Can I Have A Selfie At The Guests Table?

There are no rules against selfies with the guests, however, this is at the guests discretion on the day so be prepared for disappointment if they are not offering selfies, there may also be a charge for this at the table, again, at the discretion of the guest.

 

How Do I Get My Photos?
Photographs will be issued at 9x6 inch size in card frames within minutes after the photo shoot. You will receive 1 printed photo per person. Additional prints and digital copies will be available to order online after the event has finished.

 

Can I Book A Traders Table? 
Yes, we are accepting applications for 2019 now.

 

 

 

Can I Apply To Volunteer At The Event? 
Yes, we are always looking for people to help with the event, in fact some of our full time staff started as volunteers themselves.